Northwind Billing
Reimagined the billing experience to cut churn and increase upgrade conversion.
- Research
- Design system
- UI
I help teams turn complex ideas into clear, elegant interfaces that feel effortless to use.
About
I blend product strategy, visual systems, and front-end fluency to ship work that feels intentional and effortless. My process is collaborative, research-led, and grounded in real business outcomes.
From discovery to delivery, I keep teams aligned and moving fast.
Designing reusable patterns that scale across products and teams.
Inclusive UX and WCAG-aware UI decisions baked into every build.
Work
A few recent collaborations across fintech, health, and creator tools.
Reimagined the billing experience to cut churn and increase upgrade conversion.
Built a patient onboarding flow that reduced drop-off by 32%.
Created a modular creator dashboard for scheduling, insights, and payouts.
Capabilities
Engagements tailored for product teams that want velocity without chaos.
Vision, positioning, and roadmaps that keep the team laser-focused.
Scalable components, tokens, and documentation that ship faster.
High-fidelity UI with motion and accessibility baked in.
Experience
Recent roles and long-term partnerships.
Owned platform UX, shipped a new design system, and led a cross-functional design squad.
Drove patient experience across mobile and web, improving NPS by 18 points.
Partnered with early-stage founders on brand, UX, and go-to-market design.
Contact
Tell me about your product, timeline, and goals. I respond within two business days.